FAQ

FAQ Page

Frequently Asked Questions

Are your items authentic?

Yes. Our items are authentic natural finds collected along the Oregon Coast and surrounding coastal areas.

Will I receive the exact item shown?

Yes. Most items are one-of-a-kind, and you will receive the exact item pictured in the listing.

Are items cleaned or altered?

Items may be lightly cleaned for presentation, but we aim to preserve their natural appearance and character whenever possible.

Do you accept returns?

Yes. Eligible returns are accepted within 14 days of delivery. Please see our Returns & Refund Policy for full details.

How long does shipping take?

Orders are typically processed within 2–5 business days, plus shipping transit time.

Do you combine shipping?

Whenever possible, we combine shipping for multiple-item orders.

Are your items ethically collected?

We strive to collect responsibly and respectfully while following local regulations and helping preserve the natural beauty of the Oregon Coast.

Can I request a custom collection or themed order?

Possibly. Feel free to contact us with special requests or collection ideas.

Do natural items have imperfections?

Yes. Natural objects often contain irregularities, weathering, texture variations, and imperfections formed by nature over time. We believe these characteristics add to their uniqueness and beauty.